GoVideo ARC5.0 Rave-MP 5GB MP3 Player (Silver)

GoVideo ARC5.0 Rave-MP 5GB MP3 Player (Silver)

Product Description
Amazon.com Product Description
The ARC5.0 Rave-MP player from GoVideo puts literally days of music in the palm of your hand. The tiny player's massive 5 GB hard drive holds around 1,250 songs or 83 hours of your favorite music (4 minutes per song, 128 kbps audio). Its supplied rechargeable lithium-ion battery provides over 10 hours of continuous listening, and the player even comes pre-loaded with music tracks by up-and-coming independent artists so you'll have something to listen to the moment you take it out of the box.

A USB 2.0 Hi-Speed connection ensures lickity-split downloads and supports both MP3 and WMA audio formats from most online services (including WMA's Digital Rights Management). Also included is an FM tuner with 20 presets and the ability to record from FM radio or voice and other sounds via a built-in microphone.

Organizing and transferring music is a cinch since the player is designed to use the near-ubiquitous Windows Media Player 9 as its default jukebox. Accessing and playing music from the ARC5.0 is simple, too, thanks to the player's carefully engineered user interface and its sharp, multi-line, backlit, white-on-black LCD. A 5-band equalizer lets you tailor the sound to your taste or listening environment.

Product Description

Brace yourself for the resounding connection of style and substance with Rave-MP's ARC5.0 digital audio player. With design in mind, the ARC5.0 crosses the sound barrier and bridges the gap between attitude and magnitude.

Amazon.com Product Description

The ARC5.0 Rave-MP player from GoVideo puts literally days of music in the palm of your hand. The tiny player's massive 5 GB hard drive holds around 1,250 songs or 83 hours of your favorite music (4 minutes per song, 128 kbps audio). Its supplied rechargeable lithium-ion battery provides over 10 hours of continuous listening, and the player even comes pre-loaded with music tracks by up-and-coming independent artists so you'll have something to listen to the moment you take it out of the box.

What's in the Box
MP3 player, headphones, storage case, armband, a quick-start guide, an installation disc, an AC power adapter, and warranty information.

Customer Reviews:

rave mp rip off.......2007-02-06

Bought a Rave mp player for my daughter for Christmas, she's used for one month and one week it died on Feb 4. Tried to contact Rave mp on their customer service number but it's disconnected. Tried to email via their website and it doesn't work. Apparently this company no longer wants to do business with any customers, they just took the money and ran. Bought through Comp USA's website, Comp Usa so far has been no help in getting a replacement, getting it repaired or refunded. They say since we bought it on line that we have to go through the manufactor. Don't buy this product and stay away from online sales at Comp USA since they will not back them, even through the store with receipt.

Don't waste your money!.......2007-01-31

This unit went dead within a week of receiving it. I contacted customer service and received an RMA# from "Jose Gonzalez" along with instructions on returning the unit. I shipped the unit by UPS, someone at the company signed for it, and I never heard anything else from them (this was over a year ago). They refuse to answer any e-mails, and their customer service number has appaently been disconnected. Over $100 down the drain....

DO NOT BUY ANYTHING FROM THIS COMPANY (GoVideo)!!!!!!

It is absolutely awful (no good). Buying it is a waste of money.......2006-09-21

In short, their is noting MP about this mp3 player. It is absolutely awful (no good). Buying it is a waste of money. It freezes like every 2 minute. In short, don't buy it; it might be cheap, buy you will not like the performance. And to make the story worse, Rave does not have any customer support. I got no response when i called them. Email too, they offered no help either

The only thing good about the player is that it comes with a free hear phone

Worst player and company on the market!.......2006-05-12

I bought the 2.5 ARC player in March 2005. The second day it froze on me as I was listening to the FM tuner. The sound was not very good, and I had to pull the headphone jack out just a bit from the player so that the sound would not be muffled. The player worked fine until January. As I was jogging, it just stopped playing and turned off. A little spider looking graphic came on the screen and a face with three x's and a sad face came on, too. I contacted RaveMP about it, and they gave me an SA# to use to return the player. They told me it would take about 2 weeks after they received it to repair it. In MARCH I still had not received any word on the status of my player. I e-mailed Rave and I received a response from a customer service rep that their company was going through some changes and that repairs were taking about 4-5 weeks in order to improve customer service. (How does taking longer to fix somehing improve customer service?!?!?!) Finally, last week, after getting terrible automated responses, I looked up GoVideo in Scottsdale, AZ, and I called their number directly. I had to leave a voice-mail (a vioce mail!) and they called me back 2 days later. The guy said that basically GoVideo is going out of business and that they are not going to take any responsibility for fixing my player. He e-mailed me a company letter basically stating that GoVideo is dafaulting on all equipment repairs and is asking customers to contact the merchant from whom they bought the player. I contacted my merchant who of course said they had no responsibility anymore and that it was the responsibilty of the manufacturer to fix it. I was very upset! I mean I paid $150 for a piece of junk!!!! GoVideo is a fraud of a company. Do NOT ever buy anything from this company!!!!!!!

If this were free it would still be a waste of time..........2006-03-18

The Rave Arc mp3 player is cheap but still not worth it. In fact, I can't think of any price point where it would be worth it. Maybe whatever an ugly paperweight costs...

The functionality is lacking, for example, you can't organize songs into lists unless you rename the album in the mp3 metadata to specify a list (I'd recommend ID3-renamer for this, by the way). Most users won't be able to figure this out.

The biggest problem is the battery. Mine worked fine for 95 days (until 5 days after the warranty expired), but the battery life suddenly dropped to approx 1 hour. I called Go Video and their parts department was closed for nearly a month, but they assured me that I just needed to buy a new battery. They said 1 in 100 batteries had a "fabric" problem.

After about a month, their new parts department opened (panurgyOem.com) which is an outsourced operation which I suspect is some guy in his living room. I left messages and emailed for a month (long distance, of course, since there's no toll free number), but they never called or emailed back. Go Video kept saying that it wasn't their problem now that they've outsourced their parts department. I finally got through to the parts department and they told me that the battery is not replaceable. When I started to question them, they hung up on me.

I called Go Video again and they said there was nothing they could do since the parts are outsourced. They suggested that I bring the old battery to Radio Shack to see if they have one that will work.

All in all, this is probably the worst product I ever bought manufactured by the worst company that I've ever dealt with.

If you can get one for $5 it may be worth it since I'll give you $10 for the battery... Otherwise it's not worth it.